Website Terms of Service

Last updated: 23 September 2026

1. Introduction

These Terms of Service govern your use of the Fireglow Ltd website. By accessing or using the website, you agree to comply with and be bound by these terms.

2. About Fireglow Ltd

Fireglow Ltd is a family‑run business established in 1984, specialising in fires, fireplaces, multi‑fuel stoves, wood‑burning stoves, gas fires, electric fires, and bespoke stone fireplaces. The company has over 30 years of experience and provides full in‑house installation across the North West within a 40‑mile radius of Bolton .

Fireglow is:

• DEFRA Approved for smoke‑exempt appliances
• HETAS Approved for safe installation of solid‑fuel appliances
• Gas Safe Registered for gas installations

3. Use of the Website

You may use this website only for lawful purposes and in a manner that does not infringe the rights of others.

You agree not to:

• Damage or impair the website
• Attempt unauthorised access
• Upload harmful code
• Engage in unlawful or abusive behaviour

4. Information on the Website

We aim to ensure accuracy, but we do not guarantee that:

• Content is complete or error‑free
• The website will always be available
• Product or service information will remain unchanged

Information is provided “as is”.

5. Products & Services

When you enquire or request installation:

• You must provide accurate information
• Additional terms may apply to installation, safety requirements, and product suitability
• All installations are carried out by qualified Gas Safe and HETAS engineers

6. Intellectual Property

All content—including text, images, branding, and product descriptions—is owned by Fireglow Ltd or licensed to us.

You may not reproduce or modify content without permission.

7. External Links

We are not responsible for the content or reliability of external websites.

8. Limitation of Liability

Fireglow Ltd is not liable for:

• Direct, indirect, or consequential loss
• Loss of data, profits, or business
• Technical issues, viruses, or interruptions

Nothing excludes liability for death or personal injury caused by negligence.

9. Privacy & Cookies

Your use of the website is also governed by our Privacy & Cookie Policy.

10. Termination of Access

We may suspend or terminate access at any time if necessary.

11. Governing Law

These terms are governed by the laws of England and Wales.

12. Contact Us

Phone: 01204 304 832 Email: [email protected] Address: Fireglow Ltd, 531 Darwen Road, Bromley Cross, Bolton, BL7 9EB